Terms of Service
Effective date: June 15, 2026
These Terms of Service ("Terms") govern access to and use of Social Loop, a marketing operations platform operated by Alevated and The Marketing Pros ("Social Loop," "we," "us," or "our"). By accessing this website or using Social Loop products and services, you agree to these Terms.
1. Use of Social Loop
Social Loop is designed for agencies, operators, and authorized business users managing content, social, and paid-media workflows for client or owned brands. You may use Social Loop only for lawful business purposes and in accordance with these Terms, applicable platform policies, and any separate agreement between you and us.
2. Accounts and authorization
You are responsible for ensuring that you have the right to connect, manage, or submit instructions for any brand, advertising account, social account, website, or marketing platform you authorize us to access. You are responsible for the accuracy of information you provide and for maintaining appropriate permissions with third-party platforms.
3. Connected platforms
Social Loop may integrate with third-party platforms such as Google Ads, Meta, LinkedIn, YouTube, and other marketing, analytics, or publishing services. Your use of those platforms remains subject to their own terms, policies, permissions, and review processes. We are not responsible for outages, policy decisions, account restrictions, or changes made by third-party platforms.
4. Human approval for paid-media actions
Social Loop may help generate campaign drafts, recommendations, pacing alerts, and performance reports. For paid media workflows, new campaign launches and budget increases require explicit human approval before execution. You remain responsible for approving budgets, campaign strategy, advertising claims, targeting, and compliance with applicable advertising rules.
5. Acceptable use
You may not use Social Loop to:
- Violate laws, regulations, platform policies, intellectual property rights, or privacy rights.
- Submit deceptive, misleading, harmful, discriminatory, or unlawful advertising or content.
- Attempt to gain unauthorized access to systems, accounts, credentials, or data.
- Interfere with the security, availability, or integrity of Social Loop or third-party platforms.
- Use Social Loop to send spam, scrape unauthorized data, or bypass platform review or enforcement systems.
6. Customer content and data
You retain ownership of content, brand materials, account data, and instructions you provide to Social Loop. You grant us the rights necessary to process that information to provide, maintain, secure, and improve Social Loop and related services. You represent that you have the rights and permissions needed to provide that content and data to us.
7. Reports, recommendations, and outputs
Social Loop may produce reports, recommendations, drafts, and other outputs. Outputs are provided for operational support and decision-making. You are responsible for reviewing and approving outputs before publication, submission, or reliance, especially where outputs affect advertising spend, legal claims, healthcare claims, regulated industries, or client-facing communications.
8. Fees and services
Fees, billing terms, scopes of work, and service levels may be governed by a separate agreement, order, proposal, or statement of work. If there is a conflict between these Terms and a signed written agreement, the signed agreement controls for the conflicting subject matter.
9. Confidentiality and security
Each party may receive confidential business, technical, marketing, or account information. Each party agrees to use reasonable care to protect confidential information and to use it only for the purposes of the relationship. We maintain reasonable safeguards designed to protect systems and data, but no system can be guaranteed to be completely secure.
10. Disclaimers
Social Loop is provided on an "as is" and "as available" basis except as expressly stated in a separate written agreement. We do not guarantee uninterrupted service, specific advertising results, platform approval, conversion volume, revenue, cost-per-lead, or account status. Marketing performance depends on many factors outside our control.
11. Limitation of liability
To the maximum extent permitted by law, Social Loop, Alevated, The Marketing Pros, and their affiliates will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, or business interruption arising from use of Social Loop.
12. Indemnity
You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses arising from your content, your instructions, your connected accounts, your violation of these Terms, or your violation of applicable laws or third-party platform policies.
13. Suspension and termination
We may suspend or restrict access to Social Loop if we believe continued access creates security risk, legal risk, platform-policy risk, nonpayment risk, or harm to us, you, clients, users, or third parties. You may stop using Social Loop at any time, subject to any separate agreement that applies.
14. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of Social Loop after updates means you accept the updated Terms.
15. Contact
Questions about these Terms can be sent through the Social Loop contact page.