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Privacy Policy

Privacy Policy

Effective date: June 15, 2026

Social Loop is operated by Alevated and The Marketing Pros ("Social Loop," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit this website, contact us, or use Social Loop products and services.

1. Information we collect

We may collect the following categories of information:

  • Contact information, such as name, email address, company name, and information you submit when requesting a walkthrough or contacting us.
  • Business and account information, such as agency name, client brand names, connected marketing channels, campaign metadata, reporting preferences, and approval history.
  • Marketing and performance data from connected platforms where you authorize access, such as campaign performance, spend, impressions, clicks, conversions, creative metadata, and related reporting data.
  • Usage and technical information, such as IP address, browser type, device information, pages viewed, referring URLs, and diagnostics collected through cookies, logs, or similar technologies.
  • Communications you send to us, including support requests, approval comments, feedback, and operational instructions.

2. How we use information

We use information to:

  • Provide, operate, maintain, and improve Social Loop.
  • Generate content workflows, reporting, recommendations, and approval requests.
  • Monitor marketing performance, spend pacing, conversion tracking, and campaign health.
  • Respond to inquiries, provide support, and communicate with you about Social Loop.
  • Protect the security, integrity, and availability of our systems.
  • Comply with legal obligations, platform policies, and contractual requirements.

3. Connected advertising and social platforms

If you connect or authorize third-party advertising or social platforms, Social Loop may access data from those platforms only as permitted by your authorization and the applicable platform terms. This may include data from services such as Google Ads, Meta, LinkedIn, YouTube, and similar channels.

We use connected-platform data for authorized marketing operations, reporting, pacing, approval workflows, attribution, and campaign health monitoring. We do not sell connected-platform data.

4. Human approval and campaign actions

Social Loop may help prepare recommendations, campaign drafts, pacing alerts, and operational changes. For paid media workflows, new campaign launches and budget increases require explicit human approval before execution. Approval history and related operational logs may be retained for accountability and audit purposes.

5. How we share information

We may share information with:

  • Service providers that host, secure, analyze, or support our systems.
  • Connected platforms when needed to provide authorized functionality, such as submitting approved campaign changes or retrieving reporting data.
  • Clients or brand owners where the information relates to their own brand, account, reports, or approvals.
  • Legal and compliance recipients when required by law, subpoena, platform review, or to protect rights, safety, and security.

We do not sell personal information.

6. Cookies and analytics

We may use cookies, pixels, analytics tools, and similar technologies to operate the site, understand usage, measure marketing performance, and improve Social Loop. You can control cookies through your browser settings.

7. Data retention

We retain information for as long as reasonably necessary to provide Social Loop, support customer accounts, maintain business records, comply with legal or platform obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and the context in which it was collected.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security, but we work to limit access to authorized personnel, systems, and supervised agents with a legitimate operational need.

9. Your choices

You may contact us to request access, correction, deletion, or restriction of information where applicable. Data deletion instructions are available at /data-deletion/. You may also disconnect third-party platforms through the relevant platform settings or by asking us to remove an integration we manage for you.

10. Children

Social Loop is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact

For privacy questions or requests, contact us through the Social Loop contact page.